Contact Us

If you require any assistance with Qumas AI, don’t worry because our support team is always available to help. You have the option to contact us either by email or phone, depending on what is most convenient for you.

If you have any inquiries about your trading activities, we kindly request that you get in touch with one of our execution brokers. If you haven’t created an account with one of our supported brokers yet, please inform us and we will connect you directly with them.

Our team is at your service from Monday to Friday, between 9:00 am and 6:00 pm, based on UTC+8 timezone.

Whether you require technical support or want to enhance your understanding of our trading system, our team is always here to assist you in getting the most out of your Qumas AI experience.

[email protected]

Learn how You can Start Your Trading Journey

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** By submitting this form, you agree to receive all marketing material via email, SMS, and telephone.

*** Please note that all trading involves some degree of risk.

Important Risk Note:
While trading can generate profit, it also involves a substantial risk of partial/full funds loss and should be thoroughly considered by investors. Around 70 percent of investors will lose money when trading.

#App and any other commercial names or aliases used on this website are for commercial marketing purposes only, and do not refer to any specific company, legal entity, nor specific services providers.

Carefully read the terms & conditions and disclaimer page(s) of any third-party trading platform before investing any money. Users must be cognizant of their individual capital gain tax liability in their country of residence.

It is against the law to solicit United States persons to buy and sell commodity options, even if they are called ‘prediction' contracts, unless they are listed for trading and traded on a CFTC-registered exchange unless legally exempt.

The Financial Conduct Authority (‘FCA’) has issued a policy statement PS20/10, which prohibits the sale, promotion, and distribution of CFD on Crypto assets.

It prohibits the dissemination of marketing materials relating to distribution of CFDs and other financial products based on Cryptocurrencies and which are addressed to UK residents.

The provision of trading services involving any MiFID II financial instruments is prohibited in the EU, unless when authorized/licensed by the applicable authorities and/or regulator(s).

The user must ensure that the service provider is authorized to provide the trading services being offered prior to trading.

By leaving your personal details herein you consent and allow us to share your personal information with third parties who provide trading services as set forth in the Privacy Policy and Terms & Conditions.

There are several trading options that the trader/user can use – by trading software, using human brokers, or by making own trades and it's the trader’s sole responsibility to choose and decide what is the right way for him/her to trade.